COVID-19 | C.A.G

To our Valued Guests,

We, at The Corporate Apartment Group (C.A.G), share the concerns of individuals, organisations and governments around the world about the potential risks of COVID-19 (Coronavirus Disease). Given the little that is currently known about the disease, it is impossible to offer any certainties. However, the South African government is making every possible effort to implement measures to firstly detect the disease at entry points into the country, and secondly, to react quickly to cases that are reported within the country.

Our hearts and thoughts go out to the people who have been affected by this unprecedented event. Please know that we are vigilantly monitoring the COVID-19 situation around the clock and have precautions in place to ensure a healthy stay at any of our apartments.

Since the beginning of March, the Ministry of Health has been keeping South Africans informed on any new developments in terms of how the Government is addressing this pandemic in our country, as well as the number of individuals who have tested positive. To date, no fatalities have been confirmed in South Africa.

The Department of Health and the NICD is working closely with the World Health Organisation (WHO), and visitors are being screened upon entry into South Africa. In addition, a hotline has been set up by the South African health services for anyone who is concerned about the virus, or who suspects they might have the symptoms.

In this climate, we know travel may not be your first thought, but we want you to know the safety of our guests and associates is our top priority. We want to thank you in advance for putting your trust in C.A.G as you plan for future travels.

Below is an update on what we are doing, keeping your safety top of mind:

  • Placed hand sanitisers in all reception areas;
  • All our housekeeping staff are wearing protective clothing;
  • Utilising surface sanitisers to clean reception desks, and all surfaces in the apartments;
  • Utilising surface sanitisers to clean all surfaces in the apartments;
  • Included hand sanitisers in all shuttles.

Actions you can take to protect yourself from contracting the disease include:

  • Regularly and thoroughly wash your hands with soap and warm water;
  • Travel with sufficient quantities of wet wipes and hand sanitiser (70%+ alcohol content);
  • If you are still concerned about touching public surfaces, travel with latex plastic gloves and do not reuse them, but rather discard them in a bin after each use;
  • Avoid touching your face unless you have thoroughly washed your hands;
  • Maintain a distance between yourself and anyone who is coughing or sneezing or generally displays signs of a cold;
  • If you feel unwell, have a fever, are coughing or have difficulty in breathing, keep your distance from others and seek medical attention immediately;
  • While travelling consume foods that are cooked thoroughly;
  • There is no evidence that single-use face masks are effective, but should you wish to travel with them remember not to touch your mask once it is on, and do not attempt to reuse your mask more than once. Discard each mask in a proper bin and wash your hands immediately after removing it.

If you or a family member have travelled to any of the high-risk countries since mid-February please present yourselves for scanning with your local medical practitioner.

We recognize that these are unsettling times and whether you are travelling now or in the future, we want you to know that your safety and wellbeing are our priority.

Whenever you travel, we are waiting with open doors and open hearts to serve you.

Simply call 0800 029 999 for answers and to be guided through steps to follow, alternatively the Department of Health has launched a WhatsApp service where news and information regarding the Covid-19 virus is available, please add the following number 060 012 3456 as a WhatsApp contact and type Hi in the message block. 

To protect and educate yourself, the World Health Organization (WHO) suggests to do the following